Frequently Asked Questions
Interior design is incomplete without interesting questions. If you are looking to know how Arcedior does what it does, here are a few answers for you.
Arcedior is a curated interior products platform for designers, architects and project owners to discover and source products for their various projects.
Arcedior showcases over thousands of products, hundreds of brands from countries all across the world, providing an enjoyable and seamless journey for its clients, from discovery to sourcing, through customized suggestions, an unparalleled product offering and faultless customer service
Arcedior is for everyone who wants to furnish their space with world-class products. We are trusted by architects, interior designers, hoteliers, office designers, property developers, and similar professionals.
No, for interior design or styling advice you need to contact your architect or interior designer who will assist you. We assist with discovery and sourcing of interior products.
Sourcing with Arcedior is 100% secure and your information will never be shared with any third parties.
Yes, for now. You can create as many projects as you want on the platform for free. We make a margin on the products we sell. There might be additional fees for particular services, e.g. sourcing support or on-site installation, but we will always clearly outline these costs to you prior to purchase.
Check out our projects overview to see spaces Arcedior helped to deliver. From Hotels, resorts, corporate working spaces, restaurants and spas to penthouses, high-end residential properties and residential schemes, schools and colleges to hospitals have used our platform and services to source amazing products.
Arcedior is a curated interior products platform widely used by interior designers, architects and project owners to discover and source products for their various projects.
The platform provides continuously updated product catalogues with detailed product data sheets, including technical specs, information request forms, factory / showroom photos and videos and last but not the least, seamless sourcing support.
Browse among various categories – from Furniture to Lighting, from Decor to Building Materials, from Office, to Hospitality, Education, Outdoor and many more – choose and source any kind of product on Arcedior.
It’s as simple as creating a wishlist of products on the website and requesting a quote. Our quick & responsive customer service team will contact you in a couple of hours.
Not all of our products are available for online selling, however you will find some products with a cart icon , those can be purchased online. To but the others you can request for quote and we will help you buy them offline.
Yes. Once you create a wishlist of the desired products, you can share it with whomever you want.
We check our supplier prices regularly against other suppliers to ensure that they are highly competitive. However, if you see an identical item cheaper on another site, please let us know and we’ll be happy to match that price for you.
Custom-made products are items that are made especially for your purchase. Arcedior offers many products that are made-to-order. If you would like to discuss any bespoke options, please send your request here.
Yes – simply click the ‘heart’ icon which you see in the top right of each product. You will be able to revisit your selection of loved products in your wishlist at any time. Note that you are required to sign in to save products to your wishlist.
Yes. We do shipping globally. If your country is not on the list then please contact [email protected] and we will do our best to assist you. When placing international orders, please be aware that there will be additional delivery charges. We will calculate these once you have placed your order and inform you via email. We would advise contacting us before you place your order to confirm the shipping costs. Please be aware that international deliveries may incur local import duties which we have no control over and are not able to predict in advance. Any local import duties and taxes will be the responsibility of the recipient of the goods.
The fastest way to get a quote is to add products from our website directly to your project. Click on the “Add to project BOQ” button on a product page to use that function (you need to be logged in for this). You’ll be asked to select a project for which the quote is for or you can create a new project.
Yes, you can edit quote requests — and received quotes — any time.
It’s really simple. Please visit our Become a Vendor page and we can help you with the process.
We’re an online interior products platform so we do not have a showroom at this time, however, if you would like to view sample products, we can arrange these for you. Our expert team is also at hand to offer suggestions and supply further details and images. Please contact [email protected] for further assistance.
Any manufacturing company specializing in the design, furnishing and manufacturing of interior design products may publish and sell on Arcedior after registering for a Membership. Brands and/or Suppliers can register here.
You can publish an unlimited number of products.
Our diverse team is made up of the industry's most experienced, passionate and discerning interior product experts who strive for the best, whatever their role in ensuring your project gets accomplished in time within budget. Kindly send your query on our contact us page and we will get back in 2 business working days.
We design custom products and whatever it is you’re looking for, we can help you source that product. Contact us with the details and we will get back to you at the earliest.
We have a dedicated person for your account who will help you with any queries that may arise. In case of any severe problem, our senior officials will make sure that it gets solved as soon as possible.
To change your account settings or personal details, you can log in to your arcedior.com account and visit your account settings page at any time.
If you can’t find what you are looking for, please contact our expert team who will be able to source almost any piece you request. We are happy to help with all requests, no matter how big or small. Just email [email protected] We can also arrange bespoke items if a suitable piece cannot be found — kindly send your request for custom products here.
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